Hair and Wigs FAQIf you're having trouble ordering online, please contact us for help with your order. Phone 416-694-5553 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Online shopping is supported through Paypal. For best results, please use Firefox Browser, or Internet Explorer Version 7. Thank you for shopping with us today! If you have any suggestions on how we can improve our service, please let us know by email.
1. How do I wash my wig?Every wig or hairpiece comes with caring instructions and is highly recommended to use shampoo and conditioner for synthetic wigs. Otherwise, you can use baby shampoo or woolite. 2. How often should I wash my wig?As a general guideline, you should wash your hairpieces every 10-15 wearings. 3. How many wig sizes are there?
Wigs are generally available in 3 sizes. 4. How do I measure my head size?To measure your head for a wig, you use a tape measure to determine the circumference of your head. Take the tape measure and place it at the middle of your forehead at the hairline. Run the tape around the head, behind the ears, and back to the front. See our Wig Sizing Instructions page for more details 5. How do I choose my color?Each wig has a color chart, you may order a color ring or you can mail us a swatch of your own hair so we can help you match your current hair color. Please tape the hair sample to a white sheet of paper. Make sure to include your name, address, phone number and e-mail address. Let us know which wig/hairpiece style selection you are considering. 6. Can I dye my wig?Synthetic hair cannot be died. Synthetic wigs are made out of a fiber, which does not grab color. You may ONLY dye human hair wigs. 7. Can I wear a wig if I have long hair?Yes, you can fit all your hair in a wig cap. First bobby pin your hair flat to your head and then put on a wig cap and tuck any loose hairs. This will hold your natural hair in place. Then put on your wig. The wig cap will give you a more secure fit without lumps. 8. What type of wig should I purchase when undergoing cancer treatment?Monofilament wigs are routinely chosen for alopecia and "medical needs" clients. In these instances, the top portion is made with a silk like monofilament mesh and the remainder is machine wefted. The cap is constructed entirely from a soft netting which is totally hand-tied to create realism. 9. What are synthetic wigs made of?Most synthetic wigs are made of Kanekalon fiber. Kanekalon is perhaps the most practical and realistic looking fiber and has been extensively used by top wig designers for many years.
10. Who is a celebrity that wears a wig?The wig Episode by Raquel Welch was worn by Samantha in Sex in the City. 11. Does insurance cover the purchase of a wig?Some insurance policies cover the cost of the wig if it is medically related. Please check with your medical provider to see if you are covered. 12. Where can I donate my wigs?
Canadian Cancer Society |